Terms of Service
Last updated: May 16, 2026
1. Acceptance of Terms
By using this website or calling our support lines, you agree to these Terms of Service. If you do not agree, please do not use our service.
2. About Our Service
We are an independent third-party billing support service. We help customers make insurance bill payments by phone, set up payment plans, and resolve common billing questions. We are not an insurance carrier, broker, agent, or government agency, and we are not affiliated with or endorsed by any specific carrier or brand.
3. No Insurance Advice
Information provided through our service is for billing assistance only and is not a substitute for advice from your insurance carrier or a licensed insurance professional. For policy or claims matters, contact your insurance provider directly using the number on your policy or insurance card.
4. Payments
Payments processed by phone are subject to verification with your insurance carrier and your payment provider. We are not responsible for delays caused by carriers, banks, or third-party payment networks. Confirmation of payment will be provided at the time of the call.
5. Acceptable Use
You agree not to misuse the service, attempt to defraud our specialists or any insurance carrier, or use the service for any unlawful purpose.
6. Disclaimers
The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or that any specific outcome (such as a discount, refund, or coverage determination) will be achieved.
7. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim arising from your use of the service is limited to the amount you paid (if any) for the specific transaction giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
8. Changes
We may update these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated Terms.
9. Contact
Questions about these Terms? Visit our Contact page.